FAB Balance Check: How to Check Your FAB Balance

A FAB balance check can be completed through the FAB Mobile app, FAB Online Banking or an ATM if you have a regular First Abu Dhabi Bank account. Ratibi salary cardholders can also use the official FAB-linked Prepaid Card Inquiry portal to check their available card balance.

The right method depends on whether you have a FAB bank account, credit card or Ratibi prepaid salary card. FAB officially supports balance management through its digital banking services, while its Ratibi page provides a separate online balance enquiry service for prepaid cardholders.

What Is a FAB Balance Check?

A FAB balance check simply means checking how much money is currently associated with your First Abu Dhabi Bank account or card.

However, people searching for this information may be referring to different FAB products. Some customers have standard current or savings accounts, while others receive their salary through a Ratibi prepaid card without having a conventional bank account.

This distinction matters because the balance-checking process is different for each product.

For most personal banking customers, FAB Mobile is the simplest option. FAB states that customers can use the app to manage accounts, debit cards and credit cards and check their balances. The app is available for compatible Apple and Android devices and supports both English and Arabic.

How to Check FAB Balance Through the FAB Mobile App

For a regular FAB current account, savings account or credit card, the mobile application is one of the easiest ways to see your balance.

Steps to Check Your Balance

1. Open the official FAB Mobile app.
2. Sign in using your registered banking credentials or configured authentication method.
3. View your accounts or cards from the app’s main banking interface.
4. Select the relevant account or card if you have more than one product.
5. Review the balance and recent transaction information shown for that product.

FAB confirms that its mobile banking service allows customers to manage their accounts, debit cards and credit cards and check balances.

The application can also provide transaction information and money-management features. FAB’s newer mobile features include smarter transaction categorisation, spending information and real-time alerts.

What Do You Need to Register for FAB Mobile?

According to FAB, an existing customer may need a Customer Number, debit card number or credit card number, along with a compatible smartphone and secure internet connection.

Registration and authentication requirements can vary depending on the customer’s existing setup. FAB also uses enhanced digital authentication, including Emirates ID verification, a video selfie during registration in applicable cases, a mobile PIN and app-based approvals.

How to Check FAB Balance Online

Customers who prefer using a desktop or browser can access FAB Online Banking.

The official FAB personal online banking service provides a login using a username and password. FAB’s security information confirms that Online Banking remains one of its digital banking channels.

A typical process is:

1. Access FAB’s official Online Banking service.
2. Log in with your registered username and password.
3. Complete any authentication requested by FAB.
4. Open the relevant account or card.
5. Review the balance and transaction information available through the account dashboard.

FAB has increasingly integrated Online Banking security with the FAB Mobile app. For certain online banking activities, customers may receive a secure notification on the mobile app and approve or decline the request there.

Always enter Online Banking through FAB’s official website or verified banking address rather than clicking links received through unexpected emails, advertisements or messages.

FAB Ratibi Balance Check Online

The process is different if you have a FAB Ratibi Prepaid Card.

Ratibi is a payroll solution intended for eligible employees whose salaries are loaded onto a prepaid card rather than a normal bank account. FAB states that the product is designed for employees earning up to AED 5,000 and does not require the employee to maintain a conventional bank account.

How to Check Your Ratibi Card Balance

FAB’s official Ratibi page provides a link to its Ratibi Prepaid Card Balance Enquiry, which directs customers to the Prepaid Card Inquiry service.

The current prepaid inquiry page asks for:

• the last four digits of the card number
• the Card ID
• the displayed CAPTCHA verification code

After entering the requested information, the cardholder can submit the enquiry to access the prepaid card information.

This option can be particularly useful for Ratibi customers who do not have a normal FAB bank account.

What Is the Ratibi Card ID?

The Card ID is separate from the card number. Use the information associated with your issued Ratibi card rather than entering random numbers or sharing your full card credentials with an unofficial website.

If you cannot identify the required information or cannot access the prepaid card enquiry service, contact FAB Ratibi support rather than using an unofficial third-party balance checker.

FAB currently lists the Ratibi service numbers as 600 522298 within the UAE and +971 2 4996279 from outside the UAE.

Can You Check a FAB Balance at an ATM?

Yes. Customers with eligible FAB debit cards can use an ATM for a balance enquiry.

A typical ATM balance check involves:

1. Insert or tap your card where supported.
2. Enter your PIN securely.
3. Select the balance enquiry option.
4. Choose the relevant account if prompted.
5. View the available balance on screen or obtain a receipt if that option is offered.

Does FAB Charge for ATM Balance Enquiries?

FAB’s Service & Price Guide updated in April 2026 lists the following maximum charges for personal debit-card ATM balance enquiries:

These figures come from FAB’s April 2026 personal pricing guide and may change, so customers should check the latest fee schedule before relying on them.

Fees or conditions for specific prepaid cards, international ATMs or other products can be different.

How to Check a FAB Credit Card Balance

FAB credit card customers can use the FAB Mobile app to manage their cards and check balances. FAB also maintains Online Banking services for personal customers.

When reviewing a credit card, remember that a credit card balance is different from the amount held in a bank account.

You may see information relating to:

• money already spent
• outstanding card balance
• available credit
• transactions
• payments
• card limit

Do not confuse your available credit limit with money in a current or savings account.

If you need an exact amount for repayment, check the latest card statement and current account information in FAB’s official banking channels.

Can You Check FAB Balance by SMS?

Be cautious with websites publishing unofficial SMS codes for FAB balance checks.

FAB confirms that Ratibi customers receive free SMS alerts when their salary is credited, but its current Ratibi information directs customers to the online Prepaid Card Balance Enquiry for checking the card balance.

FAB’s official current banking information reviewed for this guide does not provide a general public SMS command that should be relied upon for every FAB account or Ratibi balance check.

For that reason, it is safer to use:

• FAB Mobile
• FAB Online Banking
• a FAB ATM
• the official Ratibi/Prepaid Card Inquiry service

rather than sending sensitive card information to numbers listed on unofficial websites.

FAB Mobile App Not Showing Your Balance

If FAB Mobile is not displaying your account information, first check whether the problem is with the app, your internet connection or your banking access.

FAB advises customers who cannot log in or who repeatedly receive a system maintenance message to update the application or try again later. If the problem continues, customers can contact FAB.

You can also check FAB’s official service-status information when you suspect a wider banking-system issue.

Avoid repeatedly entering an incorrect password. FAB states that Online Banking can be locked after repeated unsuccessful login attempts.

What If You Forget Your FAB Mobile PIN?

FAB provides a Forgot PIN option on the FAB Mobile login screen. Customers can select that option and follow the displayed verification steps to restore access.

If you cannot complete the process, contact FAB through an official customer-service channel.

For general personal banking, FAB currently lists:

Within the UAE: 600 52 5500
Outside the UAE: +971 2 681 1511

FAB states that its general customer support is available 24/7.

Is the FAB Online Balance Check Safe?

Checking your balance through FAB’s official digital channels is designed to use banking security controls, but customers still need to protect their login and card information.

FAB warns customers not to share account information or OTPs with people contacting them by SMS, WhatsApp or email while pretending to represent the bank.

FAB also recommends accessing net banking through its official online banking address, checking the website address and padlock indicator, and avoiding open or public Wi-Fi for online banking.

The Central Bank of the UAE’s Consumer Protection Standards also require financial institutions to maintain secure digital services and provide protections and reporting channels relating to fraud and unauthorised transactions.

Basic Safety Rules

• Never share your PIN with another person.
• Never send an OTP to someone claiming to be bank staff.
• Do not enter banking information into websites received through random WhatsApp or SMS messages.
• Use only FAB’s official website and official mobile application.
• Check the website address carefully before logging in.
• Avoid banking through public Wi-Fi.
• Contact FAB immediately if you notice an unfamiliar transaction.
• Freeze or block a card promptly if you believe its details have been compromised.

Which FAB Balance Check Method Should You Use?

For most regular bank-account customers, FAB Mobile is the most convenient choice because it combines balance information, transactions and account management in one service.

Online Banking is useful if you prefer a laptop or desktop browser.

An ATM is practical when you do not have access to digital banking, although non-FAB ATM balance enquiries may involve a fee.

For a Ratibi salary card, use the official prepaid card balance enquiry service linked from FAB’s Ratibi page.

Frequently Asked Questions

How can I do a FAB balance check online?

Regular FAB customers can use FAB Online Banking, while Ratibi cardholders can use the official Prepaid Card Inquiry service linked from FAB’s Ratibi page. FAB Mobile is also available for customers who prefer the app.

How can I check my FAB balance on my phone?

Download and register for the official FAB Mobile application, sign in securely and view the relevant account or card. FAB confirms that the app supports balance checking and account and card management.

How do I check my FAB Ratibi salary balance?

Use the Ratibi Prepaid Card Balance Enquiry linked from FAB’s official Ratibi page. The inquiry page currently requests the last four digits of the card number, Card ID and CAPTCHA.

Can I check my FAB balance without the mobile app?

Yes. Depending on your product, you can use FAB Online Banking or an ATM. Ratibi cardholders also have access to the prepaid card inquiry service.

Is a FAB ATM balance check free?

FAB’s April 2026 personal Service & Price Guide lists balance enquiries at FAB ATMs as free. It lists AED 1.05 for balance enquiries at other banks’ ATMs in the UAE and AED 3.15 at other banks’ ATMs in the GCC. Fees can change.

Can I check my Ratibi balance using my Emirates ID?

The current official prepaid inquiry page specifies the last four digits of the card number, Card ID and CAPTCHA. It does not list Emirates ID as the balance-enquiry credential on that page.

Why is my FAB balance not updating?

A recent card payment, transfer or other transaction may still be processing, or there may be a temporary digital-service issue. Review your transactions in the official FAB channel and contact FAB if the balance remains incorrect.

What should I do if I see an unknown transaction?

Contact FAB immediately through an official channel and consider freezing or blocking the affected card. FAB provides card security controls through its mobile application, while UAE consumer protection rules require banks to provide channels for reporting unauthorised transactions.

What is the FAB customer care number?

FAB lists 600 52 5500 for general personal banking support within the UAE and +971 2 681 1511 for customers outside the UAE. Separate Ratibi support numbers are also available.