Al Raffa Police Station is a Dubai Police facility in the Bur Dubai area. It is a useful point of contact for people who need police assistance near Al Raffa, Al Souq Al Kabeer and surrounding parts of old Dubai. Residents, workers and visitors may need help reporting an incident, asking about a police service or finding the right channel for a request.
The station is part of Dubai’s wider police network, so not every service or case is handled at the same counter. Some requests can be made through Dubai Police’s digital channels, while others may require a visit or referral to a specialist department. Before travelling, confirm the correct location and service requirements through Dubai Police’s non-emergency number, 901.
Al Raffa Police Station at a Glance
| Detail | Information |
| Station name | Al Raffa Police Station |
| Area | Al Raffa, Bur Dubai |
| Nearby location reference | Al Souq Al Kabeer and Al Fahidi |
| Nearby metro reference | Al Ghubaiba Metro Station |
| Police emergency number | 999 |
| Non-emergency police number | 901 |
| Service availability | Emergency reporting is available at all times; counter hours may vary by service |
Overview
Dubai Police handles emergencies, crime reports, traffic matters and other public safety concerns across the emirate. Al Raffa Police Station serves people in its surrounding area and can guide visitors on how to proceed with a police-related request. Depending on the situation, staff may take a report, explain what documents are needed or direct the person to another department.
Dubai Police also provides many digital services. These can be useful for requests such as reporting lost property, checking application requirements or accessing selected certificates and traffic services. The available options depend on the service and the details of the case, so check the latest instructions before making a trip.
Where Is Al Raffa Police Station?
The station is in Bur Dubai, near Al Raffa Street and the Al Souq Al Kabeer area. This part of the city has a mix of homes, shops, hotels, markets and older neighbourhood streets. People may also see the wider area described as Al Fahidi or Bur Dubai in maps and local listings, so searching for the station’s full name can help avoid confusion.
Al Ghubaiba Metro Station on the Green Line and Al Ghubaiba Bus Station are useful nearby transport references. The exact walking route and time will depend on the station entrance shown on your map and where you start your journey. If you are taking a taxi or ride-hailing car, select the police station itself as the destination instead of entering only “Bur Dubai” or “Al Raffa.”
Nearby areas and places include:
- Al Raffa
- Al Souq Al Kabeer
- Al Fahidi
- Al Mankhool
- Dubai Creek and Al Seef
- Meena Bazaar
- Textile Souk
- Al Ghubaiba transport area
These names help describe the surrounding neighbourhood, but they do not confirm which station is responsible for a particular case. If you are unsure where to report an incident, call 901 and ask for guidance.
Al Raffa Police Station Hours
Emergency help is available around the clock through Dubai Police’s emergency number, 999. For non-urgent questions, call 901. The hours for a particular in-person counter can vary according to the service, public holidays and current arrangements.
Some online directories list police stations as open 24 hours, but that does not necessarily mean every administrative service is available at every hour. Requests involving certificates, document checks or routine paperwork may have different processing times from urgent reports. It is best to contact Dubai Police before setting off, especially if you are travelling for a specific service.
| Type of help | What to know |
| Police emergency | Call 999 if there is an immediate threat or urgent incident |
| Non-emergency inquiry | Call 901 for general questions and guidance |
| In-person service counter | Confirm the relevant counter’s current hours before visiting |
| Digital services | Check the Dubai Police app or website for service availability |
| Public holidays | Confirm any changes with Dubai Police before travelling |
If the situation is urgent, do not wait for an office counter to open. Call 999 and provide clear details about what happened and where help is needed.
How to Reach the Station
By Metro
Al Ghubaiba is a nearby Green Line metro reference for the Al Raffa area. From the station, check the walking route on a current map before leaving the metro, as the most convenient exit and route can depend on your destination pin. In hot weather, or if you are carrying bags or travelling with someone who has limited mobility, a short taxi ride may be easier.
By Bus
Al Ghubaiba Bus Station is a convenient transport point for reaching this part of Bur Dubai. Bus routes and stopping points can change, so check the latest public transport directions for your starting location. From the bus station, use a map to confirm the remaining route to Al Raffa Police Station.
By Taxi or Ride-Hailing App
A taxi or ride-hailing service can take you directly to the station. Enter “Al Raffa Police Station” as your destination and check that the pin points to the police facility before confirming the trip. This is usually clearer than asking a driver to find the station using a nearby market or hotel as a reference.
Services and Responsibilities
The police station can guide visitors on local police matters, but the correct process depends on the issue. Some reports can be started online or by phone. Other matters may require identity checks, evidence or a visit to a specific department.
Crime Reporting
People may need to report incidents such as theft, fraud, assault, property damage or a missing person. For an emergency or an immediate safety risk, call 999. For a non-urgent incident, contact 901 or check the Dubai Police service channels to find the appropriate way to submit a report.
When making a report, give a clear account of what happened, when it happened and where it took place. If you have supporting information, such as receipts, messages, photographs or transaction records, keep it available. Police staff can explain whether the case should be handled at Al Raffa or referred elsewhere.
Traffic-Related Matters
Traffic services may include guidance about an accident, a vehicle-related complaint or the steps for obtaining a report. The appropriate channel depends on the circumstances. If there has been a road accident, follow the instructions from Dubai Police and provide accurate information about the vehicles, location and people involved.
For traffic-related requests, keep your driving licence and vehicle registration details nearby. Photos of the scene or vehicle damage may also help when the service asks for supporting evidence.
Lost and Found
Dubai Police offers channels for reporting lost property and handing in found items. If you have lost a wallet, phone, document or other belonging in Bur Dubai, note where and when you last had it. Include a clear description of the item when making a report.
Some lost-item requests can be submitted digitally, while others may require additional steps. Check the current service instructions before visiting the station, and keep any report or reference number for follow-up.
Certificates and Document Requests
Police certificates and other official documents may be requested through Dubai Police’s digital services, depending on the type of certificate and the applicant’s circumstances. Requirements can differ, so check which identification and supporting documents are needed before applying.
Do not assume that every certificate can be issued at a local station counter. If your request requires fingerprints, further verification or a specialist process, Dubai Police can direct you to the correct location or service.
Digital Police Services
The Dubai Police app and website provide access to selected services and information. Depending on the request, digital channels may allow you to submit an application, track a request or find out what documents are required. Smart Police Stations also provide self-service options for selected transactions. Check the available service categories first, as not every request can be completed through every channel.
Documents to Prepare Before Visiting
The documents you need depend on the service. It is useful to have identification and relevant evidence ready, but confirm the exact list with Dubai Police before travelling.
You may be asked for:
- A valid Emirates ID or passport
- A copy of your visa, if relevant to the request
- A driving licence for a traffic-related matter
- Vehicle registration details, where applicable
- Photographs, receipts, emails, messages or other supporting evidence
- An existing case or reference number for a follow-up
Bring original documents if the service instructions require them. Keep digital copies available as well, but do not rely on a screenshot or photocopy when the process calls for an original document.
What to Expect When Filing a Report
Start by Explaining Your Request
When you arrive, explain the issue to the staff member at the service desk. They can advise you on the relevant procedure and tell you whether your request can be handled there. If it belongs to another department, ask for its name and the next step before leaving.
Provide Clear Details
Give a straightforward account of the incident. Include the date, approximate time, location and names or descriptions that may be relevant. If you are reporting fraud or a financial loss, arrange your transaction records and messages in chronological order.
Submit Supporting Evidence
Show the documents or evidence requested for your case. For a traffic matter, this may include vehicle details and photographs. For a lost-item report, provide a precise description and the place where the item may have been misplaced. Keep your explanation factual and point out which details you are unsure about.
Keep the Reference Number
If a report or request is filed, ask how to follow up and keep the case or reference number. You may need it for a later inquiry, an insurance claim or another official process. Before leaving, check that you understand whether any additional documents or actions are required.
The time needed to resolve a matter varies. A simple inquiry may be dealt with quickly, while an investigation or a request requiring additional checks can take longer. Ask the officer or service representative what to expect for your specific case.
Nearby Landmarks and Useful Places
Al Raffa Police Station is in a part of Dubai with several familiar landmarks and transport points. Depending on the route, visitors may pass near Al Ghubaiba, Al Seef, Meena Bazaar, the Textile Souk or the Al Fahidi neighbourhood. These can help you understand the general area, but a map pin is more reliable for the final part of the journey.
BurJuman and Dubai Creek are also known points in the wider Bur Dubai area. If you are unfamiliar with the neighbourhood, allow extra travel time because streets near the souks and commercial areas can be busy.
Can You Access Police Services Online?
Yes. Dubai Police provides digital channels for a range of services, and some requests can be completed without visiting a station. The app and website can help users review service steps, submit eligible requests and check what documents are needed. Smart Police Stations offer self-service transactions for selected services, including options outside typical counter hours.
Online availability does not mean every case can be resolved digitally. An officer may need to verify identity, review original documents or speak with you in person. Check the service instructions and contact 901 if you are unsure whether to visit Al Raffa or use another channel.
Why Al Raffa Police Station Matters
Bur Dubai has residential streets, shops, hotels, markets and busy transport links. A local police facility gives people in the area a point of contact when they need advice or support with a police matter. It also connects residents and visitors with the wider Dubai Police network, which can direct cases to the right unit.
The station can be particularly helpful for people who are unfamiliar with local procedures. Visitors can ask where to report an incident, which documents to prepare and how to follow up. For urgent situations, Dubai’s emergency system provides a direct route to police assistance.
Emergency and Non-Emergency Contact Information
| Situation | Contact |
| Immediate police emergency | 999 |
| General or non-urgent police inquiry | 901 |
| Digital service request | Dubai Police app or website |
Call 999 when there is an immediate danger, serious incident or urgent need for police assistance. Use 901 for general questions, service guidance and non-emergency matters. Keeping emergency lines available for urgent situations helps people reach the right support when time matters.
FAQs
Where is Al Raffa Police Station located?
It is in the Al Raffa area of Bur Dubai, near Al Souq Al Kabeer and Al Fahidi. Use the full station name in your map app and check the destination pin before travelling.
Is Al Raffa Police Station open 24 hours?
Emergency assistance is available at all times through 999. The hours for in-person service counters may vary, so confirm the hours for your specific request by calling 901 before visiting.
What number should I call for a non-urgent police matter?
Call 901 for general or non-emergency police inquiries in Dubai. For an urgent emergency, call 999.
Can I report a lost item online?
Dubai Police provides digital channels for selected lost-and-found services. Check the current service instructions to see whether your item and circumstances qualify for an online request.
Which documents should I bring?
The requirements depend on your case. Emirates ID or passport, vehicle details and evidence such as receipts or photographs may be relevant. Confirm the exact document list before going to the station.
Conclusion
Al Raffa Police Station is a local point of contact for police assistance in Bur Dubai. Its location near Al Raffa, Al Souq Al Kabeer and Al Fahidi makes it relevant to residents, workers and visitors in the surrounding area. For emergencies, call 999; for general questions, use 901.
Before visiting for routine paperwork, a certificate or a lost-item request, check whether the service is available at the station and what documents you need. Knowing the correct channel and keeping your supporting information ready can make the process easier.
