Al Jafiliya immigration usually refers to the General Directorate of Residency and Foreigners Affairs Dubai, commonly called GDRFA Dubai. The main office is located in Al Jafiliya, Bur Dubai, near the Jaffliya Police Station and opposite the metro station.
The office deals with Dubai visa, entry permit, residency, cancellation, fines and immigration-related enquiries. However, many services are available online or through Amer service centres, so check the correct service channel before travelling.
Where Is Al Jafiliya Immigration in Dubai?
The GDRFA Dubai headquarters is located in Al Jafiliya, behind the Jaffliya Police Station in Bur Dubai. The official location description also identifies it as being opposite Jaffliya Metro Station.
Different maps may use spellings such as Al Jafiliya, Al Jaffliya, Jafiliya or Aljaffilya. The nearby metro station may also appear as Max, its newer commercial name.
Al Jafiliya Immigration contact details
| Detail | Information |
| Authority | GDRFA Dubai |
| Location | Al Jafiliya, Bur Dubai |
| Landmark | Behind or next to Jaffliya Police Station |
| Nearby transport | Opposite Jaffliya Metro Station |
| UAE toll-free number | 800 5111 |
| International number | +971 4 313 9999 |
| amer@gdrfad.gov.ae | |
| Postal address | P.O. Box 4333, Dubai, UAE |
Al Jafiliya Immigration Working Hours
The official GDRFA branch listing currently shows the following hours:
| Day | Working hours |
| Monday to Thursday | 7:30 am to 6:00 pm |
| Friday | 7:30 am to 12:00 pm and 2:00 pm to 6:00 pm |
| Ramadan | 9:00 am to 5:00 pm |
| Ramadan Friday | 9:00 am to 12:00 pm and 2:00 pm to 5:00 pm |
| Saturday and Sunday | Not stated on the current official branch listing |
Monday to Thursday provide the longest continuous service period. On Fridays, the office closes between noon and 2:00 pm. Public holidays, Ramadan and special government announcements may change the normal schedule, so confirm the timing before visiting.
What Services Does GDRFA Dubai Provide?
The Al Jafiliya office is the GDRFA Dubai headquarters, but not every transaction requires a personal visit. The official service catalogue includes several categories.
Entry permits and visas
Services may include:
- Single-entry tourist visas
- Visit visas for relatives or friends
- Visit visas to explore job opportunities
- Five-year multiple-entry tourist visas
- Tourist visa extensions
- Entry permit and visa cancellation
- Entry visas for GCC residents and accompanying persons
Tourist visa applications do not always need to be submitted at the headquarters. For example, the official single-entry tourist visa information states that this type of visa can be issued by accredited tourism offices in Dubai.
Residency services
GDRFA Dubai also lists services related to:
- New residence permits
- Residence visa renewal
- Residence visa data amendments
- Residence visa cancellation
- Golden Residency
- Green Residency
- Residency without work permission
- Residence permits for private-sector employees
- Family residence applications
The correct documents and application route depend on the applicant’s visa category, sponsor and employment status.
Immigration enquiries and follow-up
The official GDRFA platform also provides services for:
- Checking visa status
- Checking immigration fines
- Finding a Unified Number
- Legal advice
- Immigration-related disputes and enquiries
- Golden Visa appointment requests
- Establishment and company support services
Do You Need to Visit Al Jafiliya Immigration?
Not always. Start by checking the relevant service through the official GDRFA Dubai service catalogue.
For many digital services, applicants can:
- Select the required service.
- Review the requirements and fees.
- Sign in using UAE Pass or an approved username.
- Complete the online application.
- Upload documents and pay any applicable charges.
- Track the application through the official system.
Several GDRFA service pages list digital services as available 24 hours a day, although availability depends on the specific transaction.
When to use an Amer service centre
Many GDRFA services can also be completed through an Amer service centre. The normal in-person process is to:
- Visit the appropriate Amer centre.
- Take an automated queue ticket.
- Wait for your number.
- Submit the application and supporting documents.
- Pay the applicable service charges.
Do not assume that every Amer centre handles every immigration service. Check the service page or call 800 5111 before visiting.
How to Reach Al Jafiliya Immigration
By Dubai Metro
The GDRFA headquarters is opposite Jaffliya Metro Station. Search for both “Jaffliya Metro Station” and “Max Metro Station” in your navigation app if one name does not appear.
Dubai Metro is usually the simplest option because the office is located close to the station. Carry a valid Nol card and check the RTA journey planner for the latest route and train information.
By taxi
Tell the driver:
GDRFA Dubai headquarters in Al Jafiliya, behind Jaffliya Police Station, opposite the metro station.
Using the office name and nearby police station is more reliable than giving only “Al Jafiliya immigration.”
By car
Use the official GDRFA location map and search for “GDRFA Head Quarters.” The current branch listing does not provide dedicated visitor parking details or parking fees. If you drive, follow local parking signs and allow extra time to find a legal parking space.
By bus
Bus routes and stops can change. Use the RTA journey planner or S’hail app with “GDRFA Head Quarters” as the destination instead of relying on an old bus number from an online article.
Documents to Prepare Before Visiting
Document requirements vary by service. The following examples are taken from different official GDRFA service pages and should not be treated as a universal checklist.
| Service type | Examples of documents that may be required |
| Single-entry tourist visa | Personal photograph, passport copy and, for some nationalities, a national identity card |
| Tourist visa conditions | Passport valid for at least six months, onward or exit ticket and valid UAE medical insurance |
| Residence visa cancellation | Sponsor’s passport, sponsored person’s passport and, where applicable, a Ministry of Human Resources and Emiratisation work-permit cancellation document |
| Legal advice | Passport copy, visa or residency copy, court letter and Emirates ID if available |
Before leaving home, review the exact requirements for your service. Keep your application reference number, passport details and sponsor information available if you have already started an application.
Al Jafiliya Immigration Fees
There is no general entrance ticket for visiting the GDRFA office. Applicants pay the government service charges that apply to their selected transaction.
Fees are quoted in UAE dirhams, or AED. The amount may vary according to:
- Visa or residency type
- Whether the applicant is inside or outside the UAE
- VAT
- Knowledge and innovation charges
- Delivery charges
- Security deposits
- Other service-specific costs
Treat all fees as transaction-specific and subject to change. Check the current official service page and payment screen before making a payment.
Practical Tips Before You Go
- Confirm whether your service is online, Amer-based or available at the GDRFA headquarters.
- Check the latest working hours, especially during Ramadan and public holidays.
- Avoid arriving during the Friday afternoon break.
- Carry the documents listed for your exact service.
- Use official GDRFA channels instead of relying on unverified visa agents.
- Keep copies of submitted forms, receipts and application numbers.
- Contact 800 5111 if you are unsure which office or service centre to use.
- If you need step-free access, contact GDRFA in advance because building-specific accessibility details are not provided on the branch listing.
Frequently Asked Questions
What is Al Jafiliya immigration?
Al Jafiliya immigration is the common name used for the GDRFA Dubai headquarters in Al Jafiliya, Bur Dubai. It handles Dubai visa, residency and immigration-related services.
Where is the GDRFA office in Al Jafiliya?
It is behind or next to Jaffliya Police Station in Bur Dubai, opposite Jaffliya Metro Station.
What are the Al Jafiliya immigration timings?
The current official listing shows 7:30 am to 6:00 pm from Monday to Thursday. Friday hours are 7:30 am to noon and 2:00 pm to 6:00 pm.
Is Al Jafiliya Metro Station the same as Max Metro Station?
Many current maps refer to the nearby station as Max, while older references and the GDRFA location description use Jaffliya or Al Jafiliya Metro Station.
Can I apply for a Dubai tourist visa at Al Jafiliya immigration?
Not every tourist visa is processed directly at the headquarters. Some types must be issued through accredited tourism offices. Check the exact GDRFA service requirements before visiting.
What number should I call for Dubai immigration?
You can call 800 5111 from within the UAE. The international contact number is +971 4 313 9999.
Can I check my Dubai visa status online?
Yes. GDRFA Dubai provides online services for checking visa status, immigration fines and Unified Number information.
Do I need an appointment?
Appointment requirements depend on the service. Some applications are completed online, while others may be handled through Amer centres or a GDRFA customer service location.
